Terms of Use

Article 1 (Agreement to the Terms and Conditions)

Please read these Terms carefully before using this service.

Users must use this service in accordance with the provisions of these Terms.

Users may not use this service unless they agree to these Terms.

Article 2 (License to Use the Application and Conditions of Use)

The Company grants users the right to use this Application for a fee (with some functions available free of charge as a free version).

However, the Company reserves the right to change the specifications of the Application without prior consent from users.

Article 3 (Fees)

If the user subscribes to a monthly subscription service (Basic Plan or Professional Plan), the user is required to pay the monthly usage fee for the Application as determined by the Company. The content of the monthly subscription service and the monthly usage fee will be displayed on the screen within the Application at the time the user subscribes to the service. However, the Company reserves the right to change the content of the monthly subscription service and the monthly usage fee at any time.

The payment for the monthly subscription service must be made annually, and payment must be completed by the end of the month preceding the start of the service.

Additionally, the Company will not accommodate any cancellations, refunds, or exchanges for the monthly usage fees paid for the monthly subscription service.

Please note that even for the free version, any communication fees and all other costs related to the use of this Application and associated devices will be borne by the user.

For the Enterprise Plan, billing will be conducted based on individual estimates.

Article 4 (Billing and Payment)

When users utilize paid services, they authorize the Company to bill them for the selected services and paid features using the payment methods presented by the Company.

Additionally, unless users cancel their paid subscription, the service will be automatically renewed, and charges will be incurred for the renewal period.

The contract period for the selected plan is one year, and unless users cancel at least one month before the renewal date, the subscription will be automatically renewed, and the corresponding charges will be billed.

For the Enterprise Plan, billing will be conducted based on individual contracts. If users fail to pay the required fees, the service may be suspended or terminated.

Article 5 (Copyright and Intellectual Property Rights)

All copyrights related to this Application belong to the Company.

Article 6 (Account Management)

Users are responsible for voluntarily registering and managing the information they provide during the use of the service (hereinafter referred to as "Registration Information," which includes email addresses, IDs, passwords, etc.). Users must not allow third parties to use, lend, transfer, change the name of, or sell this information.

If the service is used based on the Registration Information, the Company may treat it as if the registered user themselves has used the service. The registered user assumes all responsibility for any consequences and related liabilities arising from such use.

Article 7 (Handling of Personal Information)

The Company may disclose or provide user information to third parties in the following cases, and users hereby consent to this in advance:

1. When required by a court order, compulsory legal action, or legal process.
2. In emergencies where necessary to protect individual or public safety.
3. When necessary to protect the Company's rights or property.
4. In other cases where the Company reasonably determines that disclosure is necessary for the maintenance of the Application.

Except for the cases mentioned above, the Company will not disclose or provide users' personal information contained in user information and user profiles to third parties without obtaining the prior consent of the user.

Article 8 (Use of Data)

The information obtained through the use of this Application (including but not limited to hardware, operating systems, and application software) may be collected, stored, and processed as non-personally identifiable information. This data may be used as statistical data for the Company’s products, services, and marketing activities.

Article 9 (Prohibited Use)

Users must not engage in or attempt to engage in the following acts when using this Application. If any of the following acts are found, the user’s access to the service will be immediately suspended:

• Tampering with information that can be used within this Application.
• Acts that infringe or may infringe on the copyrights of the Company or third parties.
• Transmitting or posting harmful computer programs.
• Acts that violate Japanese law.
• Providing benefits directly or indirectly to anti-social forces.
• Defaming or damaging the reputation of the Company or third parties.
• Acts contrary to social norms or public order and morals.
• Acts that infringe or may infringe on the rights and privacy of others.
• Engaging in acts for commercial purposes.
• Religious activities or political solicitation.
• Acts that interfere with the operation or use of this Application.
• Using this service on a device that has been modified or altered in a way not approved by the device manufacturer.
• Any other acts that violate or may violate the law.

Article 10 (Anti-Social Forces)

1. Both the Company and the user guarantee that they do not currently, and will not in the future, fall under any of the following categories:
1. Being an anti-social force or equivalent (hereinafter referred to as "Anti-Social Forces," which include organized crime groups, companies affiliated with organized crime groups, corporate racketeers, groups engaged in criminal activities under the guise of social movements, special intelligence violence groups, or their members) or having been affiliated with Anti-Social Forces within the past five years.
2. Providing funds or benefits to Anti-Social Forces.
3. Using violence, fraudulent methods, or threatening language either directly or through a third party.
2. If either the Company or the user violates the provisions in the preceding paragraph, the other party may immediately terminate this contract by notifying the violator without the need for any prior warning. If the contract is terminated, both the Company and the user will forfeit the benefit of any deadlines and must immediately fulfill any outstanding obligations to the other party.
3. Neither the Company nor the user shall be liable for any damages incurred by the other party as a result of terminating the contract under the preceding paragraph.

Article 11 (Changes, Suspension, and Termination)

The Company may change, suspend, or terminate the provision of all or part of this Application without prior notice to users.

Article 12 (No Warranty)

The Company and the companies involved in providing this Application offer no warranties of any kind regarding this Application or the services associated with it, including but not limited to the following:

• That no malfunctions or issues will occur on users' devices as a result of using this Application.
• The accuracy and completeness of the Application.
• The continued availability of the Application.
• That the Application will meet the users' specific needs.
• That the use of the Application will be uninterrupted or error-free.

Article 13 (Integrated Services)

1. When users choose to integrate with external services, they do so at their own discretion and bear full responsibility for any outcomes resulting from the use of such services. The Company is not liable for any data modifications, disclosures, deletions, or other issues arising from the use of API-integrated services.
2. The Company reserves the right to change the content of, or discontinue providing, its APIs at its discretion. In the event that the Company decides to discontinue providing an API, it will notify users in advance.
3. The Company assumes no responsibility for any damages incurred as a result of actions taken under this Article.

Article 14 (Liability for Damages)

1. The Company will make commercially reasonable efforts to maintain the accuracy of conversations generated through this service. However, it does not guarantee complete accuracy. In the event that any conversation content generated through the service is inappropriate and causes damage to the user or any third party, the Company shall not be liable for any such damages.
2. If the Company is held liable for damages related to this service, the maximum liability shall be limited to the equivalent of one month's usage fee for the month in which the damage occurred. However, regardless of the legal basis (tort, contract, or otherwise), the Company shall not be responsible for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of business value or profits, business interruption, computer malfunctions, or any other commercial damages or losses arising from the use of or inability to use the service. This limitation applies even if the Company was advised of the possibility of such damages in advance or if the direct damages were not due to the Company's fault.
3. If a user causes damage to a third party through the use of this service, the user shall bear the cost and responsibility for compensating the third party and shall not seek any compensation or reimbursement from the Company.
4. In the event of a dispute between the user and a third party arising from the use of this service, the user shall resolve the dispute at their own responsibility and shall not make any claims against the Company for arbitration, inquiries, or any other actions. Furthermore, if the Company incurs damages, including compensation or legal fees to the third party, due to the user's intentional or grossly negligent conduct, the Company reserves the right to seek reimbursement for such damages from the user.

Article 15 (Termination of License Agreement)

If the user violates any of the prohibited actions outlined in these Terms of Use, the Company reserves the right to unilaterally terminate the user’s license to use the service.

Article 16 (Disclaimer)

The Company makes no warranties regarding the operation of this Application.

The Company does not guarantee that user data will not be lost for any reason or cause in connection with the use of this Application.

The Company shall not be liable for any injuries, property damage, lost profits, costs of substitute goods or services, data loss, loss of reputation, business interruption, equipment malfunction or failure, or any other direct or indirect damages that may arise from the user’s use of this Application.

Article 17 (Governing Law and Jurisdiction)

The interpretation and validity of these Terms of Use shall be governed by the laws of Japan.

In the event of any dispute between the user and the Company regarding this Application, the governing law shall be Japanese law.

The user and the Company agree that the exclusive jurisdiction for any disputes arising in connection with these Terms of Use shall be the Tokyo Summary Court or the Tokyo District Court.

Supplementary Provisions

These Terms shall be effective as of February 1, 2024.